Customer Technology Solutions Manager
About the job
The Customer Technology Solutions Manager (CTSM) is a vital member of the business development team, focusing on presenting and positioning Expeditors’ customer-facing technology solutions. This role is essential in driving customer dependency through innovative technology and seamless systems capabilities. Collaboration and communication are key, as the team works together to empower Sales and Account Management with the knowledge and tools needed to succeed.
You'll be responsible for
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Presenting technology solutions
Speaking knowledgeably about customer-facing systems and internal business system capabilities to customers.📚
Conducting training
Leading training sessions on Expeditors’ systems and customer solutions capabilities for Sales and Account Management teams.🗨️
Engaging with customers
Engaging in consultative conversations during the sales process to understand customer needs and recommend solutions.Key criteria
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Customer-facing technology solutions experience
2+ years of experience presenting technology solutions to clients.View
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Familiarity with supply chain technology
Understanding of supply chain enabling technologies, including non-Expeditors solutions.View
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Strong presentation skills
Proven ability to effectively present complex information to diverse audiences.View
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