About the job
The Data Centre Technician job is all about keeping the cloud running smoothly by troubleshooting and resolving infrastructure issues. This role is vital for maintaining one of the world's largest information system infrastructures, ensuring customers have continual access to innovation. The team thrives on dynamic onboarding experiences, rotating through various AWS locations to gain diverse skills and prepare for deployment.
You'll be responsible for
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Troubleshooting infrastructure issues
Resolving a range of infrastructure issues including server hardware, fiber, networking, and related problems to ensure smooth operations.⚙️
Maintaining system reliability
Prioritising and resolving trouble tickets efficiently, serving as the escalation point for all systems issues.📦
Physical data center activities
Engaging in capacity planning, rack deployment, cabling, and hardware/software troubleshooting to support data center operations.Key criteria
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3+ years of computer hardware experience
Proven experience troubleshooting and repairing computer hardware.View
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Knowledge of network protocols
Understanding of DNS, DHCP, TCP/IP, and Ethernet.View
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Linux/Unix administration knowledge
Experience managing and troubleshooting Linux/Unix systems.View
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