About the job
As a Data Centre Technician, you'll play a vital role in keeping the cloud running by troubleshooting and resolving infrastructure issues. Your expertise will help maintain one of the world's largest information system infrastructures, ensuring customers have continual access to innovation. The Infrastructure Operations team values collaboration and is committed to creating an inclusive environment where everyone can thrive.
You'll be responsible for
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Troubleshooting infrastructure issues
Resolving a range of infrastructure issues including server hardware, fiber, networking, and related problems to maintain system reliability.🛠️
Maintaining system reliability
Prioritising and resolving trouble tickets efficiently, serving as the escalation point for all systems issues.📦
Physical data center activities
Engaging in capacity planning, rack deployment, cabling, and hardware/software troubleshooting to support data center operations.Key criteria
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1+ years of computer hardware experience
Proven experience troubleshooting and repairing computer hardware.View
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Network protocols knowledge
Understanding of DNS, DHCP, TCP/IP, and Ethernet protocols.View
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Data center environment experience
Experience with racking, stacking, and cable management in data centers.View
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