About the job
As a Microsoft Data Center Technician (DCT) based in Western Sydney, you will play a vital role in staging, setting up, and performing hardware deployments. This opportunity allows you to deepen your understanding of data center processes while developing mentoring skills and providing guidance to peers. The team values collaboration and growth, creating an environment where everyone can thrive and contribute to Microsoft's mission.
You'll be responsible for
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Performing diagnostics and troubleshooting
Following standard procedures to quickly identify the cause(s) of issues and replace faulty components with minimal customer and business disruption.✅
Conducting post-execution quality checks
Verifying that grounding, staging, labeling, and cabling are set up properly according to safety protocols and deployment standards.♻️
Decommissioning hardware
Following standard procedures to decommission hardware for simple changes and refreshes with minimal guidance.Key criteria
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Computer hardware knowledge
Basic understanding of computer hardware and components.View
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Troubleshooting experience
1-2 years of experience diagnosing IT equipment issues.View
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Security clearance
Ability to pass Microsoft Cloud background check and citizenship verification.View
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