About the job
As a Microsoft Data Center Technician (DCT), you will stage, set up, and perform hardware deployments while troubleshooting and diagnosing equipment. This opportunity allows for deepening your understanding of Data Center processes, developing mentoring skills, and accelerating your career growth. Microsoft’s Cloud Operations & Innovation (CO+I) team values personal and professional development, offering training and growth opportunities in a collaborative environment focused on innovation and inclusion.
You'll be responsible for
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Performing diagnostics and troubleshooting
Following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.✅
Performing post-execution quality checks
Verifying that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).🛠️
Decommissioning hardware for simple changes
Following standard procedures with minimal guidance for tasks like memory upgrades and rebuilds.Key criteria
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Computer hardware knowledge
Basic understanding of computer hardware and components.View
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Troubleshooting experience
1+ years of experience diagnosing and resolving IT equipment issues.View
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Relevant certifications
Possession of CompTIA A+, Server+, or Network+ certifications preferred.View
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