Datacom11 followers66 jobs

Desktop Support Engineer - Sydney

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 3 months agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

Working as a Desktop Support Engineer at Datacom means connecting people and technology to solve challenges and create opportunities. This job is vital for ensuring that customers receive tailored maintenance services and support, enhancing their experience with technology. The team thrives in a dynamic and agile environment, valuing contributions and promoting autonomy.

You'll be responsible for

🔧

Providing technical support

Delivering exceptional technical support to customers in a fast-paced environment.
🖥️

Assisting new users

Helping new users with their IT hardware collection and setup.
🏗️

Maintaining customer infrastructure

Proactively managing and maintaining customer infrastructure as directed.

Key criteria

💻

Technical support experience

Demonstrated experience providing technical support in fast-paced environments.

View

📞

Customer service excellence

Proven ability to deliver exceptional customer service in end user support.

View

🖥️

Knowledge of IT hardware

Sound knowledge of laptops, desktops, printers, and audio-visual equipment.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Get started
Apply on Datacom
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Technical support experience
Demonstrated experience providing technical support in fast-paced environments.

View

Customer service excellence
Proven ability to deliver exceptional customer service in end user support.

View

Knowledge of IT hardware
Sound knowledge of laptops, desktops, printers, and audio-visual equipment.

View

Communication skills
Excellent verbal and written communication skills for technical information.

View

Time management skills
Ability to prioritise tasks to meet service level agreements.

View

Similar jobs

View all
Flying Bark Productions
Flying Bark Productions
Desktop Support EngineerAlexandria, NSW · Full-time
Flying Bark Productions is a dynamic and innovative animation studio that thrives on pushing the boundaries of character animation and storytelling. As a Desktop Support Engineer, you will play a crucial role in providing user helpdesk support and maintaining production desktop systems, ensuring that helpdesk requests are addressed promptly. The team values collaboration and creativity, working together to support exciting projects like Avatar: The Last Airbender and Netflix's Ghostbusters animated series.
Oliver Wyman
Oliver Wyman
AI Engineer - SydneyMillers Point, NSW · Full-time
Oliver Wyman is on the lookout for an AI Engineer who will play a pivotal role in designing, building, and deploying innovative AI solutions that drive business value. This job is all about collaboration, as you will partner with various stakeholders to shape and deliver AI-enabled products that enhance productivity and decision-making. Join a dynamic team that values creativity and innovation in a fast-evolving environment.
Superloop
Superloop
Desktop Support AnalystSydney, NSW · Brisbane, QLD · Melbourne, VIC · Full-time
The Senior Desktop Support Engineer job at Superloop is an exciting opportunity to join a dynamic IT team focused on delivering exceptional support to corporate users across a multi-site environment. This role plays a crucial part in ensuring operational excellence and enhancing user experience through effective endpoint management. Superloop fosters a collaborative and inclusive culture, where team members are empowered to thrive and contribute to innovative solutions.
Capgemini
Capgemini
Desktop EngineerPerth, WA · Full-time
This job is all about providing exceptional desktop support to clients, both onsite and remotely. By joining Capgemini, you will play a crucial role in helping leading organizations unlock the value of technology while ensuring customer satisfaction. The team thrives in a collaborative atmosphere, where flexibility and career growth are at the forefront of their mission.