Digital Banking Customer Growth Manager - Business Banking
About the job
The Digital Banking Customer Growth Manager at ING is all about empowering Business Banking customers through exceptional digital experiences. This high-impact job focuses on customer acquisition and leveraging data insights to optimize customer journeys, ultimately driving digital sales. The team thrives on collaboration, creativity, and a customer-obsessed mindset, making it a vibrant place to grow and make a difference.
You'll be responsible for
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Driving customer growth strategy
Leading the end-to-end strategy for customer growth, targeting priority segments and optimizing conversion.🔄
Optimizing customer journeys
Continuously improving customer experiences to enhance engagement and sales through various channels.🤝
Collaborating with stakeholders
Partnering with internal and external teams to deliver seamless customer outcomes and influence strategic direction.Key criteria
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10+ years in business banking
Extensive experience in business banking products and services.View
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Proven growth strategy experience
Demonstrated success in delivering full-funnel growth strategies.View
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High-level analytics expertise
Strong skills in performance measurement and insight-led optimization.View
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