JCDecaux Australia13 followers7 jobs

Digital Support Officer

JuniorMid levelFull-timeHybridSydney NSW, AustraliaCustomer service and supportInformation technologyPosted 6 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Digital Operation Support Officer is a vital part of the Operations department, responsible for the day-to-day management of digital advertising assets. This job plays a crucial role in ensuring that all digital infrastructure is operational and content is displayed correctly. The team thrives on collaboration, innovation, and a commitment to continuous improvement, creating an empowering environment for everyone.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📡

Monitoring digital assets

Remote managing and monitoring of digital assets, proactively identifying issues to ensure operational efficiency.
⚙️

Troubleshooting issues

Troubleshooting media players, display screens, and communication devices to maintain proper content display.
🧑‍🔧

Assisting field teams

Assisting local field teams in preparing and testing digital furniture for quality assurance.

Key criteria

💻

Technical support experience

Demonstrated experience in a technical support role.

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🐧

Linux operating systems knowledge

Experience with Linux systems for effective troubleshooting.

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🔌

Computer networking skills

Proven experience with computer networking concepts and practices.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Technical support experience
Demonstrated experience in a technical support role.

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Linux operating systems knowledge
Experience with Linux systems for effective troubleshooting.

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Computer networking skills
Proven experience with computer networking concepts and practices.

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Hardware repair understanding
Understanding of computer hardware components and repair processes.

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Microsoft Office proficiency
Familiarity with Microsoft Office products, especially Outlook and Excel.

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