Director, Customer Value Architects
About the job
The Director, Customer Value Architects at CrowdStrike plays a pivotal role in managing a team dedicated to enhancing customer onboarding and maximizing the value of security investments. This job is essential for bridging the gap between sales and delivered outcomes, ensuring customers achieve their cybersecurity goals. The team thrives on collaboration, innovation, and a shared commitment to customer success.
You'll be responsible for
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Leading a team
Leads a team of direct report Customer Value Architect staff in account onboarding execution and defining customer success plans.🚀
Driving sales expansion
Partners with direct sales leaders to ensure the CVA team drives the expansion of sales within existing and/or new accounts.📊
Conducting business value analyses
Ensures the CVA team conducts business value analyses to demonstrate ROI and financial impact.Key criteria
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Leadership experience in team management
Proven experience leading teams to achieve strategic objectives.View
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Expertise in financial acumen and ROI analysis
Strong ability to calculate and communicate ROI metrics effectively.View
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Proven track record in customer relationship management
Demonstrated success managing complex customer relationships.View
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