Australian Financial Complaints Authority64 jobs

Dispute Resolution Specialist - Financial Difficulty

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 2 days agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Dispute Resolution Specialist job at AFCA is all about making a real impact in the financial sector by helping resolve complaints fairly and efficiently. This position is crucial in ensuring that individuals facing financial difficulties receive the support they need, while also promoting a culture of fairness and accountability. The team thrives on collaboration, inclusivity, and continuous improvement, creating an environment where every voice is valued and every team member can flourish.

You'll be responsible for

No responsibilities listed

Key criteria

📜

Relevant qualifications

Tertiary qualifications in financial services or dispute resolution.

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🤝

Negotiation experience

Proven experience conducting negotiations and conciliation conferences.

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🔍

Analytical skills

Demonstrated ability to assess complex financial information objectively.

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Relevant qualifications
Tertiary qualifications in financial services or dispute resolution.

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Negotiation experience
Proven experience conducting negotiations and conciliation conferences.

View

Analytical skills
Demonstrated ability to assess complex financial information objectively.

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Clear writing skills
Experience drafting clear, logical outcomes in plain English.

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Strong communication skills
Ability to engage effectively with diverse stakeholders.

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