Domain Delivery Lead - 24 Months Fixed Term Role
About the job
The Team Lead, Digital Products & Delivery at Sydney Water is a pivotal job focused on managing digital product initiatives, primarily centered around Genesys CX. This position is all about ensuring successful delivery of projects while fostering collaboration and continuous improvement within a cross-functional team. Sydney Water values diversity and aims to create a positive impact on the communities it serves, making it an exciting place to work.
You'll be responsible for
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Managing digital product initiatives
Overseeing the successful delivery of digital product initiatives and BAU changes within Digital Business Programs, ensuring outcomes are delivered on time, within scope, and to quality standards.🤝
Driving collaboration and continuous improvement
Leading and developing a cross-functional team to enhance collaboration and drive continuous improvement in delivery processes.📣
Engaging stakeholders
Managing multiple delivery streams through effective prioritisation and stakeholder engagement to ensure alignment with business goals.Key criteria
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Genesys CX implementation experience
Proven experience implementing and configuring Genesys CX solutions.View
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Stakeholder engagement skills
Demonstrated ability to build effective relationships with diverse stakeholders.View
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Project management expertise
Experience managing multiple initiatives and ensuring timely delivery.View
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