Baker Heart and Diabetes Institute1 follower5 jobs

Donor Administration Officer

Mid levelFull-timeOfficeMelbourne VIC, AustraliaAdministrationCustomer service and supportPeople and culturePosted 4 days ago
View your fit0 of 9 criteria met

About the job

As a Donor Administration Officer in the Community and Corporate Relations team, you will play a vital role in supporting fundraising efforts and ensuring a positive experience for donors and supporters. Your attention to detail and love for people will help drive life-changing research forward, creating unforgettable donor experiences. The team values collaboration and is dedicated to making a real difference in the community.

You'll be responsible for

❤️

Championing donor care

Be the friendly voice and helpful hand for our supporters, ensuring every interaction feels personal and professional.
💰

Owning the donation process

Process 100–200 donations daily with speed and accuracy, issue receipts promptly, and maintain flawless donor records.
📊

Mastering the data

Keep Salesforce squeaky clean and collaborate with suppliers and analysts to ensure every detail is spot-on.

Skills you'll need

🔍

Attention to detail

Your keen eye for detail ensures that donor records are flawless and processes run smoothly.
💬

Communication skills

Great communication skills with a strong customer and donor focus, allowing you to build positive relationships with people from all walks of life.
📅

Organisational skills

Highly organised and calm under pressure, you manage multiple tasks efficiently while maintaining accuracy.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Tertiary qualification in administration or fundraising
Possession of relevant qualifications or equivalent experience.

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Experience in administration, preferably in fundraising
Demonstrated background in administrative tasks within a fundraising context.

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Strong communication and relationship-building skills
Ability to engage positively with donors and supporters.

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Organisational and detail-oriented skills
Proven capability to manage tasks accurately and efficiently.

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Proficiency in Microsoft Office and Salesforce
Experience using essential software for data management.

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A meaningful career starts with a match

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