Duty Manager
About the job
The Duty Shift Supervisor plays a vital role in the effective day-to-day operations of Infinite Care homes, focusing on direct supervision and operational excellence. This job is essential for creating a warm, safe, and welcoming environment for residents while ensuring high standards of care and service. The team thrives on collaboration and support, making it a fantastic opportunity for those passionate about making a difference in people's lives.
You'll be responsible for
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Supervising daily operations
Leading the daily functions of the care home in alignment with the expectations set by the General Manager.🌟
Ensuring operational excellence
Collaborating with all Heads of Department to ensure operational excellence across each shift.📝
Managing feedback and complaints
Resolving issues promptly and ensuring all actions are documented and closed out.Key criteria
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Strong communication skills
Demonstrated ability to engage effectively with diverse stakeholders.View
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Effective time management
Proven skills in prioritising tasks in a fast-paced environment.View
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Customer service mindset
Commitment to delivering exceptional service to elderly residents.View
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