NSW Department of Climate Change, Energy, the Environment and Water
13 interested18 jobs

EDRMS Support Officer

JuniorMid levelFull-timeHybridSydney Olympic Park NSW 2127, AustraliaPosted 6 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The EDRMS Support Officer position at the Office of Sport is an exciting opportunity to contribute to the management and maintenance of the organisation's Electronic Document and Records Management System. This role is vital for ensuring that information is captured, stored, and managed effectively, supporting information governance and improving recordkeeping practices. The team values collaboration, creativity, and a commitment to continuous improvement, making it a dynamic and rewarding environment.

You'll be responsible for

🔧

Providing support for EDRMS

Delivering day-to-day support for the Electronic Document and Records Management System (EDRMS), ensuring records are accurately captured, maintained and accessible.
🤝

Delivering customer support

Providing responsive customer support, advice and guidance to staff on records management practices and system use.
📈

Supporting improvement initiatives

Assisting with records management projects and continuous improvement initiatives that enhance information management practices and system performance.

Key criteria

📄

Records management qualifications

Relevant qualifications or certifications in records management.

View

🖥️

EDRMS experience

Experience using Electronic Document and Records Management Systems.

View

💬

Customer support skills

Demonstrated ability to provide customer support and advice.

View

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
    • Contact sales
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories

A meaningful career starts with a match

Get started
Apply on NSW Department of Climate Change, Energy, the Environment and Water
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

3 criteria for this job
Records management qualifications
Relevant qualifications or certifications in records management.

View

EDRMS experience
Experience using Electronic Document and Records Management Systems.

View

Customer support skills
Demonstrated ability to provide customer support and advice.

View

Similar jobs

View all
NSW Department of Customer Service
NSW Department of Customer Service
Support OfficerLithgow, NSW · Mangrove Mountain, NSW · East Maitland, NSW · Sydney, NSW · NSW · Full-time
This job is about being a Customer Service Support Officer within the Request for Review Team at Revenue NSW. The role plays a crucial part in providing a processing service for over 250 agencies, ensuring fair and balanced decisions while keeping customers at the heart of the process. The team values collaboration and flexibility, allowing members to work autonomously while staying connected with colleagues.
NSW Department of Communities and Justice
NSW Department of Communities and Justice
Assistant Centre Administration Support Officer - Mid North Coast Correctional CentreNSW · Full-time
The Assistant Centre Administration Support Officer job is all about providing essential administrative support within a correctional environment. This role plays a vital part in enhancing public safety by assisting in the management of offenders and ensuring that the team operates smoothly. The team thrives in a collaborative and flexible atmosphere, where every member is valued and encouraged to contribute their unique strengths.
TAFE NSW
TAFE NSW
Field Support Officer - TALENT POOLNewcastle, NSW · Full-time
The Field Support Officer at TAFE NSW plays a vital role in providing technical assistance and support to a diverse audience. This job is all about making a life-changing impact through world-class training and education. The team thrives in a collaborative environment, where innovation and meaningful work are at the forefront.
Water Corporation
Water Corporation
Payments & Sundry Billing - Support OfficerBalcatta, WA · Full-time
At Water Corporation, the job is about managing customer billing operations to ensure sustainable water services for the people of WA. This position plays a vital role in collecting significant revenue daily while fostering a positive and empowering workplace culture. The team thrives on collaboration, diversity, and a commitment to delivering exceptional service.