Victoria University4 followers13 jobs

Employee Experience Officer

Mid levelFull-timeHybridFootscray Park, 40 Maribyrnong Blvd, Footscray VIC 3011, AustraliaPeople and culturePosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Employee Experience Officer at VU plays a vital role in enhancing the employee experience by being the first point of contact for People & Culture enquiries. This job is all about delivering high-quality support services and ensuring a seamless experience throughout the employment lifecycle. The team thrives on collaboration and values a diverse workplace where everyone can contribute to making a real difference.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📞

Acting as the first point of contact

Serve as the first point of contact for People & Culture enquiries via phone, email, and online help desk.
📚

Providing guidance

Offer guidance to employees and managers on People & Culture systems, policies, and processes.
🔄

Supporting onboarding and offboarding

Assist in onboarding, offboarding, and employment verification processes to ensure a smooth experience.

Key criteria

📞

People & Culture enquiry experience

Experience handling diverse People & Culture enquiries via multiple channels.

View

🗂️

Attention to detail

Demonstrated accuracy in maintaining records and data integrity.

View

🔄

Onboarding and offboarding support

Experience supporting onboarding and offboarding processes effectively.

View

View more

A meaningful career starts with a match

View your fit

5 criteria for this job
People & Culture enquiry experience
Experience handling diverse People & Culture enquiries via multiple channels.

View

Attention to detail
Demonstrated accuracy in maintaining records and data integrity.

View

Onboarding and offboarding support
Experience supporting onboarding and offboarding processes effectively.

View

Strong communication skills
Proven ability to communicate professionally and warmly with stakeholders.

View

Problem-solving mindset
Experience troubleshooting system access and navigation issues.

View

Similar jobs

View all
Kaplan
Kaplan
Student Experience OfficerPerth, WA · Full-time
The Student Experience Officer position at Kaplan Business School is an exciting opportunity to make a positive impact on students' lives. This job is all about delivering exceptional support and guidance throughout the student life cycle, ensuring their overall welfare and success. The team thrives on collaboration and a student-centric culture, making it a great place to grow and contribute.
People First Bank
People First Bank
Member Experience Officer - Heritage Bank, Contact Centre ToowoombaToowoomba, QLD · Full-time
Join the exciting journey as a Member Experience Officer at People First Bank's Contact Centre in Toowoomba! This job is all about connecting with customers and providing them with high-quality service experiences that help them achieve their financial goals. The team thrives on collaboration and is dedicated to putting 'People First' in everything they do.
Airservices Australia
Airservices Australia
Employee Services CoordinatorQLD · Full-time
Join Airservices Australia as an HR Coordinator and be part of a mission-driven organisation that safeguards people and manages our skies. This job offers a fantastic opportunity to contribute to a culture focused on service excellence while supporting your career growth in a dynamic team. Embrace the chance to make a meaningful impact in the aviation industry while enjoying hybrid working and flexibility.
Victoria University
Victoria University
Employee Experience AdvisorFootscray, VIC · Full-time
The Employee Experience Advisor job at VU is all about enhancing the employee journey by providing top-notch support and guidance. This position plays a vital role in ensuring a seamless experience for staff throughout their employment lifecycle. The team thrives on collaboration, inclusivity, and a commitment to continuous improvement, making it a fantastic place to grow and make a real impact.