About the job
The Employer Engagement Manager job is all about building and maintaining effective business relationships at both executive and operational levels. This role plays a crucial part in improving the overall retention and performance of employers in the Workers Compensation Segment. At icare, teamwork and collaboration are at the heart of how we work, ensuring that everyone contributes to our mission of supporting the community.
You'll be responsible for
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Developing and managing business relationships
Develop, maintain and manage highly effective business relationships with representatives of key employers in the segment.📝
Providing tailored advisory services
Provide tailored advisory services as part of our Customer Value Proposition that recognizes the various employer profiles and needs that exist within each segment.📊
Monitoring portfolio performance
Monitor portfolio performance via regular data analysis and proactively engage with employers and other stakeholders to report on employer and industry performance, supporting performance uplift and business sustainability.Key criteria
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3+ years in Workers Compensation
Experience in Workers Compensation or relevant insurance products.View
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2+ years in account management
Proven experience in relationship management or account management.View
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Strong communication skills
Demonstrated ability to collaborate with diverse stakeholders.View
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