About the job
This job is about joining the ASX team, where you will play a vital role in supporting the End User Compute and Audio Visual environment. Your contributions will help drive greater efficiencies and enhance the overall experience for ASX staff. The team thrives on collaboration and values diversity, creating an inclusive atmosphere where everyone can flourish.
You'll be responsible for
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Providing end to end support
Provide end to end support for IT requests raised via phone, email, ticketing system and in-person📦
Managing IT assets
Responsible for IT asset management of laptops, build, deploy and end of life management📋
Queue management
Responsible for queue management of Workplace Tech team ticket queueKey criteria
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Customer service excellence
Proven experience providing top-notch support to diverse stakeholders.View
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Technical support expertise
Demonstrated knowledge of Microsoft software and operating systems.View
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IT asset management skills
Experience managing IT assets throughout their lifecycle.View
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