Melba Support Services
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Engagement and Intake Officer

JuniorMid levelFull-timeHybridCheltenham VIC 3192, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

Working at Melba Support Services means being part of a community dedicated to empowering individuals with disabilities to live their best lives. This job is all about ensuring that service vacancies are managed effectively, providing a seamless experience for individuals and families. The team thrives on collaboration, inclusivity, and a shared commitment to making a positive impact.

You'll be responsible for

📊

Coordinating service vacancies

Maintaining accurate records of service vacancies and capacity across programs while processing enquiries and referrals.
📑

Supporting intake and onboarding activities

Acting as an operational contact point for service enquiries and coordinating documentation for smooth service commencement.
🤝

Liaising with stakeholders

Coordinating information flow between internal teams and preparing updates for the SDA/SIL Vacancy Management Lead.

Key criteria

📋

Experience in disability services

Demonstrated experience in disability services or related fields.

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🗂️

Strong organisational skills

Proven ability to manage multiple tasks and priorities effectively.

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💬

Effective communication skills

Experience engaging with stakeholders and providing timely responses.

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View more

Meet the team

About the company

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5 criteria for this job
Experience in disability services
Demonstrated experience in disability services or related fields.

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Strong organisational skills
Proven ability to manage multiple tasks and priorities effectively.

View

Effective communication skills
Experience engaging with stakeholders and providing timely responses.

View

Strong computer skills
Proficiency in maintaining accurate documentation and data management.

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Understanding of NDIS
Knowledge of NDIS and participant needs in SIL environments.

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