Enterprise Application Engineer
About the job
This job is about guiding the future of education in New South Wales by supporting and enhancing enterprise applications and cloud-based services at the NSW Education Standards Authority (NESA). The impact of this role is significant, as it directly supports teachers, students, and the broader education system. The team thrives on collaboration, problem-solving, and a shared commitment to delivering customer-focused technology solutions.
You'll be responsible for
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Providing technical administration and support
Ensuring effective day-to-day operation of enterprise applications and cloud-based services.🔧
Managing incidents, requests, and changes
Maintaining service continuity and minimizing business disruption.🤝
Collaborating with internal stakeholders and vendors
Delivering effective outcomes through teamwork and communication.Key criteria
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Enterprise application support experience
Experience supporting enterprise applications and cloud-based platforms in complex environments.View
🛠️
Strong problem-solving skills
Proven ability to resolve issues and manage competing priorities effectively.View
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ITIL-aligned experience
Experience working within ITIL frameworks for incident, problem, and change management.View
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