Marriott
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Executive Lounge - Team leader

JuniorMid levelPart-timeHybridBrisbane QLD, AustraliaPosted 3 months agoVerified 16 hours ago
Pending fitX of Y criteria met

About the job

The Guest Experience Expert job is all about creating memorable and unique experiences for guests during their stay. This position is crucial in ensuring that every interaction feels special and contributes to the overall guest satisfaction. The team values a hands-on approach, where everyone is empowered to take initiative and work collaboratively to uphold the high standards of hospitality that Marriott is known for.

You'll be responsible for

🎉

Delivering guest services

Taking the initiative to provide a wide range of services that enhance the guest experience throughout their stay.
🛡️

Maintaining a safe workplace

Creating and upholding a safe work environment by following company policies and procedures.
📋

Handling operational tasks

Processing operational needs, addressing guest requests, and completing reports as necessary.

Key criteria

🏨

Guest experience expertise

Demonstrated experience enhancing guest satisfaction and engagement.

View

📋

Operational knowledge

Understanding of operational processes for smooth service delivery.

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👟

Physical stamina

Ability to stand, walk, and lift objects up to 10 pounds.

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Meet the team

About the company

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View your fit

3 criteria for this job
Guest experience expertise
Demonstrated experience enhancing guest satisfaction and engagement.

View

Operational knowledge
Understanding of operational processes for smooth service delivery.

View

Physical stamina
Ability to stand, walk, and lift objects up to 10 pounds.

View

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