SG Fleet AU3 followers22 jobs

Fleet Manager

Mid levelFull-timeHybridSydney NSW, AustraliaBusiness operationsCustomer service and supportOperations consultingPosted 2 months ago
Pending fitX of Y criteria met

About the job

The Fleet Manager serves as the first point of contact for all customer requests, playing a vital role in managing and reviewing a portfolio of customers. This job is all about maximising business renewal and organic growth while delivering outstanding customer service. The team thrives on collaboration and open communication, ensuring that every customer feels valued and understood.

You'll be responsible for

📊

Managing customer portfolio

Proactively manage the portfolio of customers to deliver professional fleet management and address all requests.
🤝

Supporting Relationship Managers

Assist Relationship Managers in reviewing and administering the customer portfolio, ensuring outstanding service delivery.
⚙️

Optimising fleet performance

Regularly review customer fleets and identify opportunities for cost reduction and increased optimisation.

Key criteria

📊

Customer service experience

Demonstrated experience in a customer service role.

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🗂️

Organisational skills

Strong organisational and prioritisation skills for managing deadlines.

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💬

Effective communication skills

Proficient verbal and written communication abilities.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in a customer service role.

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Organisational skills
Strong organisational and prioritisation skills for managing deadlines.

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Effective communication skills
Proficient verbal and written communication abilities.

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Analytical problem-solving
Experience critically analysing information and resolving issues.

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Fleet management knowledge
Understanding of fleet management products and processes.

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