Zoom4 jobs

Forward Deployed Engineer (Japanese speaker)

Mid levelSeniorFull-timeHybridAustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This job is about being a Product Engineer (Forward Deployed Engineer) focused on deploying next-generation Zoom Virtual Agents powered by Agentic Voice AI. The impact of this job is significant, as it involves leading the development of advanced conversational AI solutions that enhance customer interactions. The team thrives on collaboration and innovation, working together in a structured hybrid environment to achieve excellence.

Meet the team

About the company

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You'll be responsible for

🛠️

Leading conversational workflow design

Leading multi-step conversational workflow design using agentic frameworks to enable LLM agents to execute complex multi-tool tasks.
⚡

Fine-tuning LLMs

Fine-tuning the underlying Large Language Models (LLMs) to ensure optimal performance, low latency, and minimal hallucination in real-time voice conversations.
💻

Developing and deploying custom solutions

Developing and deploying custom full-stack Python/JS to connect the agent's decision-making with customer back-end systems.

Key criteria

🗣️

Native-level Japanese proficiency

Fluent in written and verbal Japanese for effective communication.

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💻

3+ years in technical customer-facing roles

Experience in AI/ML or technical SaaS environments.

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🔧

LLM solution deployment experience

Proven hands-on experience with modern agentic frameworks.

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A meaningful career starts with a match

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5 criteria for this job
Native-level Japanese proficiency
Fluent in written and verbal Japanese for effective communication.

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3+ years in technical customer-facing roles
Experience in AI/ML or technical SaaS environments.

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LLM solution deployment experience
Proven hands-on experience with modern agentic frameworks.

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Expertise in voice stacks and TTS
Deep knowledge of TTS integration and prompt engineering.

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Solid Python development skills
Experience in prototyping, API integration, and deployment.

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