About the job
As a Forward-Deployed Engineer at Aircall, you will be at the forefront of delivering innovative AI solutions that enhance customer communications. This job is all about transforming customer challenges into scalable technical solutions, ensuring that every deployment has a measurable impact. The team thrives in a fast-paced, collaborative environment where curiosity and continuous learning are key to success.
You'll be responsible for
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Leading customer discovery and design sessions
Mapping business processes, identifying automation opportunities, and defining solution architecture.🔗
Designing, building, and deploying integrations
Using low/no-code platforms and CRM automation tools with API connectors.📅
Managing complex, cross-functional deployments
Defining timelines, aligning stakeholders, ensuring accountability, and delivering on time and within scope.Key criteria
🔧
5–8 years in technical consulting
Experience in solutions engineering or project management.View
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Strong command of APIs
Fluency in webhooks and data structures like JSON and REST.View
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Hands-on experience with low-code tools
Experience with platforms like Zapier and CRM automation.View
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