Accor Hotels11 followers270 jobs

Front Office - All Rounder (Casual & Part Time )

JuniorPart-timeHybridNoosa Heads QLD, AustraliaPosted 2 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Front Office all-rounder position at Elysium Noosa Resort is all about creating exceptional guest experiences in a luxurious setting. This job plays a vital role in ensuring that every guest feels welcomed and valued, contributing to the resort's reputation for outstanding hospitality. The team thrives on collaboration and attention to detail, making every interaction a memorable one.

Meet the team

About the company

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You'll be responsible for

🗣️

Assisting with guest queries

Providing support and information to guests regarding their stay and any inquiries they may have.
✅

Managing check-in and check-out procedures

Ensuring a smooth and efficient process for guests arriving and departing from the resort.
🛠️

Handling complaints promptly

Addressing and resolving guest complaints in a timely and effective manner to ensure satisfaction.

Key criteria

🛎️

Customer service experience

Demonstrated experience in delivering exceptional customer service.

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💻

Opera system knowledge

Familiarity with the Opera system for guest management.

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📊

Cash handling skills

Proven experience managing cash and balancing accounts accurately.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

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Opera system knowledge
Familiarity with the Opera system for guest management.

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Cash handling skills
Proven experience managing cash and balancing accounts accurately.

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Open driver's licence
Valid driver's licence for guest valet parking duties.

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