Accor Hotels
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Front Office All-Rounder

JuniorFull-timeOfficeSydney NSW, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

The Full-Time Front Office All-Rounder position at Pullman Sydney Airport is all about creating memorable guest experiences. This job is crucial in ensuring that guests feel welcomed and supported from arrival to departure. The team thrives on collaboration and inclusivity, making it a fantastic opportunity for anyone looking to grow their hospitality career.

You'll be responsible for

🌟

Delivering guest service

Deliver exceptional, personalised and engaging guest service in line with Pullman service standards.
🛎️

Managing check-ins and check-outs

Manage guest check-ins, check-outs and account enquiries using Opera PMS.
🏨

Supporting Front Office operations

Support concierge, reception and other Front Office duties as required to ensure a seamless guest experience.

Key criteria

🌟

Guest service experience

Demonstrated experience delivering exceptional guest service in hospitality.

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📋

Opera PMS proficiency

Experience using Opera PMS for guest check-ins and account management.

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🗣️

Strong communication skills

Proven ability to communicate effectively with guests and team members.

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Meet the team

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4 criteria for this job
Guest service experience
Demonstrated experience delivering exceptional guest service in hospitality.

View

Opera PMS proficiency
Experience using Opera PMS for guest check-ins and account management.

View

Strong communication skills
Proven ability to communicate effectively with guests and team members.

View

Flexibility in shifts
Willingness to work rotating shifts, including weekends and holidays.

View

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