Accor Hotels13 followers538 jobs

Front Office All-Rounder - Novotel Sydney City Centre

JuniorFull-timeOfficeSydney NSW, AustraliaPosted 2 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

This job is about joining a vibrant team at Novotel Sydney City Centre, where every day brings new opportunities to create memorable experiences for guests. The Front Office All-Rounder plays a crucial role in delivering exceptional service and ensuring guests feel welcomed and valued. The team thrives on collaboration and a shared commitment to responsible hospitality.

You'll be responsible for

🏨

Delivering service excellence

Delivering service excellence from check in to check out and everywhere in between.
👋

Being the first point of contact

Be the first point of contact for our guests and visitors.
🔄

Completing a variety of tasks

Completing a variety of tasks ensuring every day is different, from selling the hotel's facilities to maintaining guest accounts.

Key criteria

🌟

Customer service experience

Demonstrated experience in customer service, preferably in hospitality.

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💻

Computer proficiency

Strong knowledge of Microsoft Office and OPERA Cloud systems.

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🕒

Ability to multitask

Experience managing multiple tasks under pressure effectively.

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5 criteria for this job
Customer service experience
Demonstrated experience in customer service, preferably in hospitality.

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Computer proficiency
Strong knowledge of Microsoft Office and OPERA Cloud systems.

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Ability to multitask
Experience managing multiple tasks under pressure effectively.

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Strong communication skills
Proven ability to communicate clearly and professionally with guests.

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Genuine guest focus
Natural ability to provide authentic and memorable guest service.

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