About the job
This job is about joining a vibrant team at Novotel Sydney City Centre, where every day brings new opportunities to create memorable experiences for guests. The Front Office All-Rounder plays a crucial role in delivering exceptional service and ensuring guests feel welcomed and valued. The team thrives on collaboration and a shared commitment to responsible hospitality.
You'll be responsible for
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Delivering service excellence
Delivering service excellence from check in to check out and everywhere in between.👋
Being the first point of contact
Be the first point of contact for our guests and visitors.🔄
Completing a variety of tasks
Completing a variety of tasks ensuring every day is different, from selling the hotel's facilities to maintaining guest accounts.Key criteria
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Customer service experience
Demonstrated experience in customer service, preferably in hospitality.View
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Computer proficiency
Strong knowledge of Microsoft Office and OPERA Cloud systems.View
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Ability to multitask
Experience managing multiple tasks under pressure effectively.View
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