MacKillop Family Services
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Fundraising and Supporter Engagement Officer

JuniorMid levelFull-timeOfficeSouth Melbourne VIC 3205, AustraliaPosted 3 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Fundraising and Supporter Engagement Officer at MacKillop Family Services is all about building meaningful relationships and creating positive experiences that inspire support for a great cause. This job plays a vital role in enhancing donor engagement and ensuring exceptional supporter care, ultimately contributing to life-changing services for children, young people, and families. The team thrives on collaboration, passion, and a shared commitment to making a real difference.

You'll be responsible for

🤝

Delivering exceptional supporter care

Deliver exceptional supporter care through welcome calls, thank you calls, retention activities, and timely responses to supporter enquiries.
📬

Supporting donor communications

Support the delivery of donor communications, including newsletters, impact reports, stewardship materials, and campaign updates.
🎉

Coordinating supporter events

Coordinate supporter events and engagement activities that build meaningful relationships with donors and supporters.

Key criteria

📊

Fundraising performance analysis

Experience analyzing donor retention and acquisition metrics.

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📝

Strong communication skills

Proven ability to engage supporters with clarity and compassion.

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🔍

Attention to detail

Demonstrated experience maintaining accurate records and data.

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View more

Meet the team

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5 criteria for this job
Fundraising performance analysis
Experience analyzing donor retention and acquisition metrics.

View

Strong communication skills
Proven ability to engage supporters with clarity and compassion.

View

Attention to detail
Demonstrated experience maintaining accurate records and data.

View

Supporter care experience
Experience in donor stewardship and relationship management.

View

Proficiency in IT tools
Experience using Microsoft Office and CRM systems effectively.

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