Kinyara Health
DirectorFull-timeHybridCanberra ACT, AustraliaBusiness operationsPeople and cultureCustomer successPosted 6 days ago
View your fit0 of 9 criteria met
About the job
The General Manager – Customer Engagement plays a pivotal role in shaping and implementing Datacom's sales strategy across Australia and New Zealand. This position is all about making a meaningful impact by driving customer engagement and fostering growth through collaboration and innovation. The team values a flexible work environment, allowing individuals to find the best fit for their work-life balance.
You'll be responsible for
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Developing and implementing customer strategy
Owning the development and implementation of strategy for one or more customers, in line with broader Datacom strategy.🤝
Collaborating with senior managers
Collaborating with other senior managers to establish strategic plans and objectives for the organization.🌐
Managing relationships with external agencies
Managing relationships with external agencies and suppliers, ensuring contracts and service levels align with strategic aims.What we're looking for
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Extensive experience in complex customer environments
Proven background coordinating cross-functional teams to meet SLA/KPI targets.View fit
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Service design and architecture expertise
Experience establishing governance and design standards for scalable, secure services.View fit
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Financial management skills
Demonstrated ability managing P&Ls within a Tier 2 service provider.View fit
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