Datacom6 followers27 jobs

General Manager - Customer Engagement

DirectorFull-timeHybridMelbourne VIC, AustraliaBusiness operationsPeople and cultureCustomer successPosted 6 days ago
View your fit0 of 9 criteria met

About the job

The General Manager – Customer Engagement plays a vital role in shaping Datacom's sales strategy across Product Solutions and Enterprise Services. This position is all about making a difference in people's lives by leveraging technology to drive innovation and growth. The team values collaboration and flexibility, allowing individuals to find the best work-life balance while contributing to impactful projects.

You'll be responsible for

📈

Developing and implementing customer strategy

Owning the development and implementation of strategy for one or more customers, ensuring alignment with Datacom's broader strategy.
🤝

Collaborating with senior managers

Working with other senior managers to establish strategic plans and objectives that drive growth and mutual benefit.
🌐

Managing relationships with external agencies

Overseeing relationships with external agencies and suppliers to ensure contracts and service levels align with strategic aims.

What we're looking for

📊

Extensive experience in customer environments

Proven background in large, complex customer settings with cross-functional teams.

View fit

🛠️

Service design and architecture expertise

Experience designing scalable, secure services aligned with customer needs.

View fit

🤝

Senior-level technical guidance

Demonstrated ability to provide technical direction and risk assessment.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Extensive experience in customer environments
Proven background in large, complex customer settings with cross-functional teams.

View

Service design and architecture expertise
Experience designing scalable, secure services aligned with customer needs.

View

Senior-level technical guidance
Demonstrated ability to provide technical direction and risk assessment.

View

Financial management skills
Experience managing P&Ls and ensuring budget compliance.

View

People management experience
Proven track record of leading large, cross-functional teams.

View

A meaningful career starts with a match

  • Explore
    • Jobs
    • Companies
    • People
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Hatch Placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2025 Hatch
  • Privacy
  • Terms

Similar jobs

View all
Kinyara Health
Kinyara Health
General Manager - Strategy & Transformation (Melbourne or Sydney)Melbourne, VIC · Full-time
This job is about leading Kinyara Health Group through a transformative journey, focusing on building organisational performance in a technology-forward and agile environment. The impact of this job is significant, as it aims to create scalable solutions that enhance client care while fostering a culture of kindness and excellence. The team values collaboration, engagement, and a shared commitment to community impact.
AusNet
AusNet
General Manager – People EnablementMelbourne, VIC · Full-time
The General Manager – People Enablement at AusNet is a pivotal job that shapes the culture, leadership, and talent strategies during a significant growth phase. This position is crucial for driving enterprise frameworks across Reward & Analytics, Organisational Development, and Strategic Talent Management, ensuring the workforce is prepared for both present and future challenges. The team values collaboration and innovation, working closely with senior leaders and the Board to craft bold people strategies that elevate leadership capabilities and drive transformation.
Datacom
Datacom
General Manager - Customer EngagementCanberra, ACT · Full-time
The General Manager – Customer Engagement plays a pivotal role in shaping and implementing Datacom's sales strategy across Australia and New Zealand. This position is all about making a meaningful impact by driving customer engagement and fostering growth through collaboration and innovation. The team values a flexible work environment, allowing individuals to find the best fit for their work-life balance.
Team Global Express
Team Global Express
Executive General Manager - Fleet OperationsMelbourne, VIC · Full-time
The Executive General Manager for Fleet Operations at Team Global Express is a pivotal job focused on transforming fleet operations into a commercial value engine. By delivering sustainable annualised savings and enhancing safety, reliability, and productivity, this job plays a crucial role in the company's success. Team Global Express values innovation and accountability, creating an environment where everyone can contribute to meaningful change.