Kinyara Health
DirectorFull-timeHybridMelbourne VIC, AustraliaBusiness operationsPeople and cultureCustomer successPosted 2 weeks ago
About the job
The General Manager – Customer Engagement plays a vital role in shaping Datacom's sales strategy across Product Solutions and Enterprise Services. This position is all about making a difference in people's lives by leveraging technology to drive innovation and growth. The team values collaboration and flexibility, allowing individuals to find the best work-life balance while contributing to impactful projects.
You'll be responsible for
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Developing and implementing customer strategy
Owning the development and implementation of strategy for one or more customers, ensuring alignment with Datacom's broader strategy.🤝
Collaborating with senior managers
Working with other senior managers to establish strategic plans and objectives that drive growth and mutual benefit.🌐
Managing relationships with external agencies
Overseeing relationships with external agencies and suppliers to ensure contracts and service levels align with strategic aims.What we're looking for
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Extensive experience in customer environments
Proven background in large, complex customer settings with cross-functional teams.View fit
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Service design and architecture expertise
Experience designing scalable, secure services aligned with customer needs.View fit
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Senior-level technical guidance
Demonstrated ability to provide technical direction and risk assessment.View fit
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