Accor Hotels
13 followers318 jobs

Grosvenor Hotel Adelaide-Fulltime Reservations Sales Agent

JuniorFull-timeOfficeAdelaide SA, AustraliaPosted 20 hours agoVerified 1 day ago
Pending fitX of Y criteria met

About the job

This job is all about creating memorable experiences for guests while working in a supportive and caring environment. By joining the team, you will have the opportunity to grow and explore various career paths within the hospitality industry. The team values collaboration and communication, ensuring that everyone feels valued and recognized for their contributions.

You'll be responsible for

📞

Handling reservations enquiries

Managing all incoming reservations enquiries promptly while maximizing revenue opportunities.
🌟

Providing excellent service

Delivering passionate, knowledgeable, and friendly service to both external and internal guests.
🗂️

Maintaining accurate records

Ensuring all guest details are updated on the PMS system and maintaining efficient records.

Key criteria

📞

Reservations experience

Experience in a reservations environment or customer service.

View

💻

Computer systems knowledge

Strong knowledge of Microsoft Office and OPERA Clouds PMS.

View

🌍

Multilingual communication skills

Fluency in English; additional languages are a plus.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories

A meaningful career starts with a match

Get started
Apply on Accor Hotels
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Reservations experience
Experience in a reservations environment or customer service.

View

Computer systems knowledge
Strong knowledge of Microsoft Office and OPERA Clouds PMS.

View

Multilingual communication skills
Fluency in English; additional languages are a plus.

View

Time management skills
Ability to multitask and manage time effectively under pressure.

View

Interpersonal skills
Strong ability to build rapport with diverse individuals.

View

Similar jobs

View all
Lancemore Hotel Group
Lancemore Hotel Group
Guest Service Agent Lancemore Crossley St. MelbourneMelbourne, VIC · Full-time
The Guest Service Agent at Lancemore Crossley St. is all about creating memorable experiences for guests in a vibrant boutique hotel setting. This job is a fantastic opportunity for someone who loves hospitality and enjoys helping others, as you will be part of a supportive team dedicated to authentic guest experiences. The team values fun, care, and growth, making it a great place to develop your skills and thrive.
IHG Hotels & Resorts
IHG Hotels & Resorts
Hotel Services Team Member (Guest Service Agent)Fortitude Valley, QLD · Part-time
The Hotel Services Team Member position at Hotel X is all about transforming ordinary moments into extraordinary experiences. This job is crucial in ensuring that every guest feels valued and receives exceptional service. The team thrives on positivity, creativity, and collaboration, making it a vibrant place to work.
Marriott
Marriott
Whatever Whenever AgentBrisbane, QLD · Full-time
The Whatever/Whenever Agent position at W Brisbane is all about creating unforgettable experiences for guests. This job is crucial in delivering the unique W experience, ensuring that every moment is filled with surprise and delight. The team thrives on creativity, collaboration, and a passion for service, making it a vibrant place to work.
Accor Hotels
Accor Hotels
Guest Service AgentCairns, QLD · Part-time
The Guest Service Agent position at Pullman Cairns International is all about creating memorable experiences for guests. This job plays a vital role in ensuring that every visitor feels welcomed and cared for during their stay. The team thrives on collaboration and is dedicated to providing exceptional service in a supportive environment.