About the job
As a Group Reservations Agent at Novotel Surfers Paradise, you will play a vital role in creating seamless guest experiences by managing group bookings for various events. Your attention to detail and strong organisational skills will ensure that every aspect of the reservation process is handled with precision. Join a supportive team that values professional growth and offers exciting opportunities in the hospitality industry.
You'll be responsible for
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Managing group reservations
Coordinate and manage group reservations from initial inquiry through to departure, ensuring a seamless experience.🤝
Liaising with teams
Work closely with sales, front office, and events teams to ensure smooth execution of group bookings.🗂️
Maintaining booking data
Input and maintain accurate booking data in reservation systems, monitoring room allocations and rates.Key criteria
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Hotel reservations experience
Proven experience in hotel reservations or front desk operations.View
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Attention to detail
Demonstrated ability to manage multiple bookings accurately.View
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Communication skills
Excellent interpersonal skills for client and team interactions.View
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