About the job
As a Group Sales Executive at Accor, you will play a crucial role in managing group business enquiries from start to finish. Your efforts will directly contribute to generating revenue and ensuring exceptional customer service throughout the booking process. Join a friendly and passionate team that values building rapport with clients and takes pride in delivering personalized hospitality experiences.
You'll be responsible for
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Responding to enquiries
Respond to new business enquiries through a variety of channels in a professional and timely manner.📄
Producing client quotations
Produce and distribute client quotations and contracts as required, and conduct regular follow-ups with the client to ensure conversion of the business.🤝
Building relationships
Building effective business relationships with key clients and travel agents through friendly customer service.Key criteria
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Sales experience
2+ years of sales experience in hospitality or travel.View
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Customer service skills
Proven ability to establish rapport with clients verbally.View
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Attention to detail
Demonstrated accuracy in data entry and documentation.View
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