Marriott9 followers306 jobs

Guest Experience Ambassador

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 2 months agoVerified 19 hours ago
Pending fitX of Y criteria met

About the job

The Front Office Supervisor at Sheraton plays a vital role in creating a welcoming environment for guests and associates alike. This job is all about building connections, exceeding expectations, and ensuring that everyone feels a sense of belonging. The team thrives on collaboration, support, and a shared commitment to delivering exceptional service.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

🌟

Exceeding guest expectations

Being an expert on the hotel and the surrounding community to exceed guest expectations and enhance their experience.
🛎️

Assisting guests

Assisting guests arriving and departing the hotel through the check-in and departure process, ensuring a smooth experience.
❤️

Building relationships

Building and strengthening relationships with existing and new guests through engaging experiences and thoughtful service.

Key criteria

🏨

Experience with OPERA system

Proven experience using OPERA or similar property management systems.

View

🤝

Supervisory experience

Relevant experience in a supervisory capacity within hospitality.

View

🇦🇺

Working rights in Australia

Valid working rights in Australia for employment.

View

View more

A meaningful career starts with a match

Apply on Marriott
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Experience with OPERA system
Proven experience using OPERA or similar property management systems.

View

Supervisory experience
Relevant experience in a supervisory capacity within hospitality.

View

Working rights in Australia
Valid working rights in Australia for employment.

View

Strong communication skills
Demonstrated ability to communicate clearly and professionally.

View

Guest service focus
Experience creating tailored and meaningful guest experiences.

View

Similar jobs

View all
Grill'd
Grill'd
Guest Experience AmbassadorBroadbeach, QLD · Part-time
The job is all about creating WOW moments for guests at Grill’d, where every visit is special. This opportunity allows individuals to thrive in a fun, fast-paced environment while delivering exceptional service. The team values energy, support, and a positive atmosphere, making it a great place to grow and develop skills.
Marriott
Marriott
Guest Experience ExpertBrisbane, QLD · Part-time
This job is all about creating unforgettable experiences for guests at Marriott Hotels. Guest Experience Experts play a vital role in ensuring that every interaction is warm and welcoming, contributing to the overall success of the hospitality team. The environment is dynamic and supportive, where every team member is encouraged to take initiative and make a positive impact.
Marriott
Marriott
Guest Experience AgentDocklands, VIC · Part-time
As a Guest Experience Agent at Marriott Hotels, you will be part of a dynamic team that drives innovation in the hospitality industry. This job offers an incredible opportunity to make a meaningful impact on guest experiences while building strong relationships. The team thrives in a collaborative environment where every associate is empowered to contribute and grow.
Marriott
Marriott
Guest Experience ExpertMelbourne, VIC · Full-time
The Guest Experience Expert position is all about creating memorable and unique experiences for guests during their stay. This job is crucial in ensuring that every guest feels valued and cared for, which ultimately contributes to the success of the business. The team thrives on collaboration, empowerment, and a shared commitment to delivering exceptional service.