Marriott8 followers175 jobs

Guest Experience Ambassador

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 4 weeks agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Front Office Supervisor at Sheraton plays a vital role in creating a welcoming environment for guests and associates alike. This job is all about building connections, exceeding expectations, and ensuring that everyone feels a sense of belonging. The team thrives on collaboration, support, and a shared commitment to delivering exceptional service.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

🌟

Exceeding guest expectations

Being an expert on the hotel and the surrounding community to exceed guest expectations and enhance their experience.
🛎️

Assisting guests

Assisting guests arriving and departing the hotel through the check-in and departure process, ensuring a smooth experience.
❤️

Building relationships

Building and strengthening relationships with existing and new guests through engaging experiences and thoughtful service.

Key criteria

🏨

Experience with OPERA system

Proven experience using OPERA or similar property management systems.

View

🤝

Supervisory experience

Relevant experience in a supervisory capacity within hospitality.

View

🇦🇺

Working rights in Australia

Valid working rights in Australia for employment.

View

View more

A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Experience with OPERA system
Proven experience using OPERA or similar property management systems.

View

Supervisory experience
Relevant experience in a supervisory capacity within hospitality.

View

Working rights in Australia
Valid working rights in Australia for employment.

View

Strong communication skills
Demonstrated ability to communicate clearly and professionally.

View

Guest service focus
Experience creating tailored and meaningful guest experiences.

View

Similar jobs

View all
Grill'd
Grill'd
Guest Experience AmbassadorBroadbeach, QLD · Part-time
The job is all about creating WOW moments for guests at Grill’d, where every visit is special. This opportunity allows individuals to thrive in a fun, fast-paced environment while delivering exceptional service. The team values energy, support, and a positive atmosphere, making it a great place to grow and develop skills.
Marriott
Marriott
Guest Experience AgentMelbourne, VIC · Part-time
The Front Desk Agent at AC Hotels plays a vital role in creating memorable experiences for guests. By assisting with check-ins and check-outs, engaging with guests, and building lasting relationships, you contribute to the hotel's welcoming atmosphere. Join a team that values creativity, attention to detail, and a passion for hospitality.
Marriott
Marriott
Guest Experience ExpertMelbourne, VIC · Part-time
The Guest Experience Expert job is all about creating memorable experiences for guests, ensuring they feel welcomed and valued throughout their stay. This position plays a vital role in delivering exceptional service, from assisting with luggage to providing local insights. The team thrives on collaboration and a shared commitment to excellence, making every guest interaction special.
Marriott
Marriott
Guest Experience Expert - Full-TimeChippendale, NSW · Full-time
As a Guest Service Agent at Four Points by Sheraton, you will play a vital role in creating memorable experiences for independent travellers. Your contributions will help foster a welcoming atmosphere where guests feel valued and supported. The team thrives on collaboration and a genuine passion for service, ensuring that every interaction is meaningful.