Marriott8 followers175 jobs

Guest Experience Expert - Full-Time

JuniorFull-timeOfficeChippendale NSW 2008, AustraliaPosted 9 hours agoVerified 18 hours ago
Pending fitX of Y criteria met

About the job

As a Guest Service Agent at Four Points by Sheraton, you will play a vital role in creating memorable experiences for independent travellers. Your contributions will help foster a welcoming atmosphere where guests feel valued and supported. The team thrives on collaboration and a genuine passion for service, ensuring that every interaction is meaningful.

You'll be responsible for

👥

Assisting travellers

Helping guests with check-in and check-out processes to ensure a smooth arrival and departure experience.
😊

Providing friendly service

Handling general enquiries and delivering genuine service to enhance each traveller's experience.
🤝

Building relationships

Strengthening connections with guests to encourage future bookings and loyalty.

Key criteria

🏨

Experience with OPERA system

Proven experience using OPERA or similar property management systems.

View

🤝

Guest service expertise

Demonstrated experience providing friendly and genuine service to guests.

View

🇦🇺

Working rights in Australia

Valid working rights in Australia for employment eligibility.

View

View more

Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Experience with OPERA system
Proven experience using OPERA or similar property management systems.

View

Guest service expertise
Demonstrated experience providing friendly and genuine service to guests.

View

Working rights in Australia
Valid working rights in Australia for employment eligibility.

View

Self-motivated attitude
Proven ability to thrive in fast-paced environments with enthusiasm.

View

A meaningful career starts with a match

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

Similar jobs

View all
Marriott
Marriott
Guest Experience ExpertMelbourne, VIC · Full-time
The Guest Experience Expert job is all about creating memorable and unique experiences for guests. This role is vital in ensuring that every guest feels valued and well taken care of throughout their stay. Team members are encouraged to take initiative and work collaboratively to provide exceptional service, making every interaction count.
Marriott
Marriott
Guest Experience ExpertSydney, NSW · Part-time
The Guest Services Agent position at Sheraton is all about creating a welcoming environment for guests and associates alike. This job plays a vital role in ensuring that every guest feels valued and cared for, contributing to a sense of community. The team thrives on collaboration and support, making it a fantastic place to grow your career.
Marriott
Marriott
Guest Experience ExpertSydney, NSW · Part-time
The Guest Experience Expert at Pier One Sydney Harbour is all about creating unforgettable moments for guests. This job is essential for ensuring smooth operations at the Front Office, where every interaction counts. The team thrives on collaboration, professionalism, and a shared commitment to excellence in hospitality.
Marriott
Marriott
Guest Experience ExpertMelbourne, VIC · Part-time
The Guest Experience Expert job is all about creating memorable experiences for guests, ensuring they feel welcomed and valued throughout their stay. This position plays a vital role in delivering exceptional service, from assisting with luggage to providing local insights. The team thrives on collaboration and a shared commitment to excellence, making every guest interaction special.