Journey Beyond
1 follower18 jobs

Guest Experience Officer | 2027 Season | Horizontal Falls

JuniorMid levelContractRemoteBroome WA 6725, AustraliaPosted 3 days agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

As a Guest Experience Officer, you will play a vital role in creating memorable experiences for guests at Horizontal Falls Seaplane Adventures. This position is all about delivering exceptional hospitality and maintaining high standards of service while working in a small, dynamic team. Embrace the opportunity to live and work in a stunning location, contributing to a culture of safety and excellence.

You'll be responsible for

🌟

Delivering exceptional guest experiences

Providing an outstanding level of guest experience and product delivery in a dynamic, fast-paced environment.
🍹

Performing hospitality tasks

Carrying out food and beverage service and housekeeping tasks in line with company standards.
📋

Conducting briefings

Engaging guests with welcome, departure, and safety briefings to ensure their comfort and safety.

Key criteria

🌟

Guest experience expertise

Demonstrated experience delivering exceptional guest experiences in hospitality.

View

🍽️

Food and beverage service skills

Experience in food handling and beverage service in hospitality settings.

View

🗣️

Public speaking ability

Proven skills in conducting engaging briefings and presentations to guests.

View

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories

A meaningful career starts with a match

Get started
Apply on Journey Beyond
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

3 criteria for this job
Guest experience expertise
Demonstrated experience delivering exceptional guest experiences in hospitality.

View

Food and beverage service skills
Experience in food handling and beverage service in hospitality settings.

View

Public speaking ability
Proven skills in conducting engaging briefings and presentations to guests.

View

Similar jobs

View all
Marriott
Marriott
Guest Experience Expert - Front OfficeSydney, NSW · Part-time
The Guest Experience Expert job at Sheraton is all about creating memorable experiences for guests while fostering a sense of community. This position plays a crucial role in ensuring that guests feel welcomed and valued, contributing to the overall success of the hotel. The team thrives in a supportive environment where collaboration and enthusiasm are key to delivering exceptional service.
Marriott
Marriott
Guest Experience Expert (Part-Time)Chippendale, NSW · Part-time
The Guest Service Agent position at Four Points by Sheraton is all about creating memorable experiences for travellers. This job plays a crucial role in ensuring that guests feel welcomed and valued from the moment they arrive until they depart. The team thrives on collaboration, genuine service, and a shared commitment to making every guest's stay enjoyable.
Marriott
Marriott
Guest Experience ExpertSydney, NSW · Part-time
The Guest Experience Expert position at Marriott International offers an exciting opportunity to create memorable experiences for guests at Pier One Sydney Harbour. This job is all about delivering exceptional service and ensuring smooth operations at the Front Office. Join a dedicated team that values professionalism, hospitality, and a commitment to excellence, where you can truly thrive and grow.
Marriott
Marriott
Guest Experience ExpertQLD · Part-time
The Guest Experience Expert position at AC Hotel by Marriott Gold Coast is all about creating a seamless and memorable experience for guests from day one. This job is crucial in shaping how guests perceive the hotel, making each interaction personal and meaningful. The team values warmth, confidence, and a genuine desire to connect with guests, fostering a supportive and inclusive culture as they embark on this exciting journey together.