Minor International85 jobs

Guest Service Agent

JuniorPart-timeHybridAdelaide SA, AustraliaPosted 2 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Guest Service Agent position at iStay Precinct Adelaide is all about creating memorable experiences for guests. This job plays a crucial role in ensuring that every guest feels welcomed and valued from the moment they arrive. The team thrives on collaboration and innovation, working together to deliver exceptional service and foster a positive workplace culture.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

👋

Welcoming guests

Providing a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
📞

Maintaining communication

Maintaining clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
📅

Processing reservations

Overseeing the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.

Key criteria

🌟

Customer service experience

Demonstrated background in high-quality service within hospitality.

View

🗣️

Effective communication skills

Ability to articulate information clearly across various mediums.

View

🤝

Guest experience focus

Proven ability to foster positive guest experiences and satisfaction.

View

View more

A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Demonstrated background in high-quality service within hospitality.

View

Effective communication skills
Ability to articulate information clearly across various mediums.

View

Guest experience focus
Proven ability to foster positive guest experiences and satisfaction.

View

Flexible work availability
Commitment to a dynamic schedule, including weekends and holidays.

View

Similar jobs

View all
Minor International
Minor International
Night Guest Service AgentBroome, WA · Part-time
The Night Guest Service Agent position at Oaks Broome Hotel is all about creating memorable guest experiences in a vibrant hospitality environment. This job is crucial for ensuring guests feel welcomed and supported throughout their stay, from check-in to check-out. The team thrives on delivering exceptional service and fostering a positive atmosphere, making it a fantastic opportunity for those passionate about hospitality.
Minor International
Minor International
Night Guest Service AgentCessnock, NSW · Full-time
The job is about becoming a Night Guest Service Agent at Oaks Cypress Lakes Resort, where you will create memorable experiences for guests through exceptional service. This position is vital in ensuring guests feel welcomed and supported throughout their stay, from check-in to check-out. The team values collaboration and is dedicated to fostering a positive workplace culture that encourages personal growth and professional development.
Accor
Accor
Guest Service AgentWA · Full-time
As a Guest Service Agent at Wonil Hotel, you will be the friendly face that sets the tone for our guests' entire stay. Your role is vital in delivering exceptional hospitality and creating memorable experiences from check-in to check-out. The team thrives on collaboration and is passionate about providing a warm welcome, ensuring every guest feels like a VIP.
Accor
Accor
Guest Service AgentNoosa Heads, QLD · Full-time
As a Guest Service Agent at Peppers Noosa Resort & Villas, you will be the friendly face that sets the tone for our guests' entire stay. Your role is crucial in delivering exceptional hospitality and creating memorable experiences, from check-in to check-out. The team thrives on collaboration and is dedicated to ensuring every guest feels like a VIP, while also sharing their local knowledge to enhance the guest experience.