Head of Central Client Acceptance
About the job
The Head of Central Client Acceptance at Grant Thornton Australia is a vital job that shapes the firm’s client acceptance processes while ensuring compliance with regulatory standards. This opportunity allows for collaboration with a high-performing team, focusing on cohesive risk management strategies. The firm values a supportive culture that encourages personal and professional growth, making it an exciting place to build a remarkable career.
You'll be responsible for
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Operational leadership and team management
Lead and manage the Central Client Acceptance (CCA) team, providing clear direction, prioritisation and support to ensure timely, high-quality delivery of client and engagement acceptance outcomes.📋
Client and engagement acceptance operations
Oversee the day-to-day operation of client and engagement acceptance activities across the firm, ensuring requests are managed efficiently, consistently and in line with agreed service levels throughout the client lifecycle.⚖️
Risk oversight and coordination
Provide high-level oversight of risk, compliance and regulatory requirements relevant to client acceptance, ensuring appropriate processes, controls and escalation pathways are in place.Key criteria
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10+ years of experience in client acceptance
Proven experience managing client acceptance in an international firm.View
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Strong attention to detail
Ability to critically evaluate multiple sources of information.View
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Excellent communication skills
Effective written and oral communication with diverse stakeholders.View
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