About the job
The Head of Corporate IT at Merivale is a pivotal job that focuses on operational excellence and service quality across all venues and the Head Office. This hands-on position leads a blended workforce, ensuring the delivery, reliability, and improvement of IT services in a fast-paced hospitality environment. The team thrives on collaboration and continuous improvement, making it an exciting opportunity for someone passionate about technology and people.
You'll be responsible for
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Owning corporate and venue network operations
Ensure availability, performance, and rapid issue resolution for wired and wireless networks across HQ and 100+ venues.💻
Overseeing venue and office technology enablement
Manage technology across venues and corporate environments, including Wi-Fi, POS networks, AV, laptops, and mobile devices.📞
Leading service desk and field support
Align day-to-day IT support with trading hours, major events, and peak operational periods.Key criteria
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Bachelor’s degree in IT or related field
Essential educational background for technical leadership.View
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8–12 years in Corporate IT and service operations
Extensive experience in multi-site environments is crucial.View
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Experience in hospitality or retail
Familiarity with fast-paced operational settings enhances effectiveness.View
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