Bunnings140 followers101 jobs

Head of Customer Platform (Salesforce)

SeniorFull-timeHybridVictoria, AustraliaPosted 15 hours agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

Join Bunnings and experience the excitement from the other side of the counter! As the Head of Customer Platforms (Salesforce), you will lead the strategy and evolution of Bunnings’ customer technology ecosystem. This job is crucial for driving customer-focused technology outcomes and ensuring operational excellence while overseeing a talented team of 25 professionals. The team thrives on collaboration and innovation, creating a supportive environment where everyone can grow and succeed together.

You'll be responsible for

📈

Defining and executing the Customer Platforms strategy

Aligning the strategy and roadmap with business priorities to enhance customer engagement.
🔧

Owning and optimising the Salesforce ecosystem

Managing the customer technology stack to ensure it meets the needs of the business and customers.
🛡️

Leading platform governance and performance

Ensuring the architecture, security, and reliability of the platform while driving operational excellence.

Key criteria

🔍

Salesforce ecosystem expertise

Deep knowledge of Salesforce CRM, Service Cloud, and Data Cloud.

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👥

Proven leadership experience

Demonstrated experience leading large technology or engineering teams.

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💼

Strong commercial acumen

Experience managing budgets and vendor partnerships effectively.

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View more

Meet the team

About the company

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4 criteria for this job
Salesforce ecosystem expertise
Deep knowledge of Salesforce CRM, Service Cloud, and Data Cloud.

View

Proven leadership experience
Demonstrated experience leading large technology or engineering teams.

View

Strong commercial acumen
Experience managing budgets and vendor partnerships effectively.

View

Stakeholder influence skills
Proven ability to influence executive stakeholders and manage priorities.

View

A meaningful career starts with a match

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