The FIFO In Field Service Supervisor job at Hitachi Construction Machinery is an exciting opportunity to lead a dedicated team in the Pilbara Support Team. This role is crucial for driving quality and safety while ensuring exceptional service delivery on Hitachi OEM product lines. Collaboration with Senior Supervisors and a focus on a safety-first culture make this a rewarding journey for those looking to make a significant impact.
You'll be responsible for
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Leading the team
Enjoy leading and positively enabling Shut Crews, Site Support technicians, and the Field Service team to meet and exceed service delivery and quality maintenance outcomes.📊
Coordinating activities
Assist in coordinating team activities to meet performance targets and lead larger short-term site-based projects.📋
Monitoring and coaching
Monitor and coach team members for safety and quality, ensuring all service documentation is accurate and entered on time.Skills you'll need
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Diesel or Mobile Plant Mechanic trade qualifications
Relevant qualifications that demonstrate expertise in diesel or mobile plant mechanics.👥
Supervisory experience
Previous experience in a supervisory job with frontline operational staff, showcasing the ability to develop, influence, and motivate the team.💬
Communication and customer service skills
Good communication skills and the ability to build long-term relationships with customers.View more