La Trobe Sport2 jobs

Customer Experience Supervisor

Mid levelFull-timeOfficeMelbourne VIC, AustraliaCustomer service and supportPeople and cultureOperations consultingPosted 1 day ago
View your fit0 of 9 criteria met

About the job

The Customer Experience Supervisor at La Trobe Sport is a vital position that focuses on enhancing customer experiences while facilitating sales of various facilities and activities. This job plays a significant role in supporting La Trobe University's mission to provide outstanding sporting experiences and partnerships. The team thrives on collaboration, flexibility, and a proactive approach to creating a positive environment.

You'll be responsible for

💼

Facilitating sales

Working with the Customer Experience Officer to facilitate sales of facilities and experiences delivered by La Trobe Sport.
🏅

Supporting customer experience

Ensuring outstanding customer experience across La Trobe University’s sport infrastructure.
🤝

Managing partnerships

Managing La Trobe University sport-related partnerships and sponsorships.

Skills you'll need

🗣️

Good communication skills

Includes verbal, written, listening, interpreting and nonverbal skills.
⏳

Organisational and time management skills

Ability to prioritise, work independently and as part of a team, and work well under pressure.
💻

Information technology applications

Demonstrated knowledge and skills in using relevant IT applications.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Communication skills
Demonstrated verbal and written communication abilities are essential.

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Organizational skills
Proven ability to manage time and prioritize tasks effectively.

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IT application knowledge
Experience using relevant information technology applications.

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Attention to detail
Capability to produce accurate work with a focus on detail.

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Lifeguard and first aid certifications
Valid Pool Lifeguard Award and First Aid Certificate required.

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