Information & Retail Support Assistant
About the job
The Information and Retail Support Assistant job is an exciting opportunity to be the face of the National Parks and Wildlife Service at the Pilliga Forest Discovery Centre. This role is crucial in assisting visitors and providing them with valuable information about the parks, ensuring they have a memorable experience. The team thrives on delivering exceptional customer service and values individuals who are passionate about the environment.
You'll be responsible for
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Greeting visitors
Welcoming visitors to the Pilliga Forest Discovery Centre and providing information on all aspects of national parks.📅
Assisting with reservations
Helping visitors with reservations and responding to customer inquiries.🛍️
Working in retail
Managing retail shop operations, including cash handling and point of sale transactions.Key criteria
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Customer service experience
Demonstrated experience providing quality customer service in a professional setting.View
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Retail and visitor services background
Experience in retail or visitor services, directly assisting customers.View
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Communication skills
Strong ability to engage and convey information clearly to customers.View
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