Amazon58 followers438 jobs

Infrastructure Support Engineer, IREO

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 2 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

This job is an exciting opportunity to be part of a dynamic team that ensures the reliability of Australia's critical cloud infrastructure. By solving complex problems and collaborating with a global community of experts, you'll make a real impact while gaining invaluable experience. The team thrives on inclusivity and innovation, empowering everyone to contribute their ideas and grow together.

You'll be responsible for

⚙️

Diagnosing complex system behaviours

You will be responsible for identifying and resolving issues within the cloud infrastructure, ensuring high standards of safety and security.
✍️

Writing scripts and automation

Your role includes creating scripts to eliminate repetitive tasks and accelerate incident resolution, enhancing overall efficiency.
🤝

Collaborating with global teams

Engaging with engineers across AWS to share knowledge and contribute to operational excellence, shaping best practices worldwide.

Key criteria

🖥️

Technical support experience

1+ years of experience in technical support roles.

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🔧

Scripting skills

Experience scripting in languages like Bash, Python, or Ruby.

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🌐

Networking knowledge

Understanding of protocols such as HTTP, DNS, and TCP/IP.

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View more

Meet the team

About the company

A meaningful career starts with a match

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Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Technical support experience
1+ years of experience in technical support roles.

View

Scripting skills
Experience scripting in languages like Bash, Python, or Ruby.

View

Networking knowledge
Understanding of protocols such as HTTP, DNS, and TCP/IP.

View

Troubleshooting expertise
Proven experience diagnosing and resolving technical system issues.

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Operational improvement
Experience developing metrics and documentation for process enhancements.

View