ThoughtWorks2 jobs

Infrastructure Support Engineer

JuniorMid levelFull-timeRemoteBrisbane QLD, AustraliaMelbourne VIC, AustraliaPosted 3 weeks agoVerified 58 minutes ago
Pending fitX of Y criteria met

About the job

As a Consultant Infrastructure Support Engineer, you will play a vital role in ensuring technical excellence and operational efficiency in cloud environments. Your contributions will significantly impact the automation of operations and incident resolution, making a difference in the team's success. Collaboration and continuous learning are at the heart of how the team operates, fostering an environment where everyone can thrive.

You'll be responsible for

👀

Monitoring operations

Keeping a vigilant eye on the operations of shipped products and services following the agreed upon engagement models.
⚙️

Automating operations

Reducing human effort in day-to-day operations by automating, configuring, and tweaking alerts and monitoring as necessary.
🔍

Conducting incident analysis

Assisting in conducting incident root cause analysis and preparing incident postmortem reports.

Key criteria

☁️

Cloud platform understanding

Good understanding of at least one Public Cloud, e.g., AWS.

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🔧

CI/CD tools experience

Experience with CI/CD tools like Jenkins or GitlabCI.

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📊

Monitoring and observability skills

Hands-on experience with tools like Prometheus or Grafana.

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View more

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5 criteria for this job
Cloud platform understanding
Good understanding of at least one Public Cloud, e.g., AWS.

View

CI/CD tools experience
Experience with CI/CD tools like Jenkins or GitlabCI.

View

Monitoring and observability skills
Hands-on experience with tools like Prometheus or Grafana.

View

Container ecosystem experience
Experience managing workloads using Docker or Kubernetes.

View

Linux system administration
Experience running basic operations in Linux OS, e.g., RHEL.

View

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