UnitingCare Queensland5 followers202 jobs

Intake Practitioner

JuniorMid levelContractOfficeGold Coast QLD, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Intake Practitioner position at UnitingCare Queensland is a vital opportunity to make a meaningful difference in the lives of individuals experiencing homelessness. As the first point of contact for clients, you will engage with those in crisis, providing essential support through screening, triage, and assessment processes. The team values collaboration, empathy, and a commitment to professional development, creating a supportive environment where everyone can thrive.

Meet the team

About the company

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You'll be responsible for

🏠

Setting up the Gold Coast Homeless Hub

Daily setup of the drop-in service and follow-up of any after-hours enquiries via phone, email, or third parties.
📞

Managing client enquiries

Responding to all enquiries by phone, email, walk-in, and third parties, including the QLD Homeless Information Platform (QHIP).
📝

Conducting intake assessments

Undertaking screening, triage, and risk assessment processes with clients seeking housing and homelessness responses.

Key criteria

📜

Cert. IV in human services or related field

Possession of relevant qualification to support client needs.

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🚗

Current driver's licence

Valid licence required for client transport and service access.

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💬

Strong communication skills

Demonstrated competence in oral and written communication.

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A meaningful career starts with a match

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5 criteria for this job
Cert. IV in human services or related field
Possession of relevant qualification to support client needs.

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Current driver's licence
Valid licence required for client transport and service access.

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Strong communication skills
Demonstrated competence in oral and written communication.

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Experience in community services
Background in community services sector to engage effectively.

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Cultural competence
Ability to engage with diverse individuals and families.

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