The Integrated Service Support Officer is a vital part of the Case Management team, providing essential administrative support to enhance the delivery of case management services. This position plays a crucial role in ensuring that operations run smoothly within Ravenhall’s communities, contributing to the overall mission of rehabilitation and reintegration. The team values collaboration, ongoing learning, and a positive work environment.
You'll be responsible for
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Participating in the operations Case Management team
Working collaboratively with staff to provide necessary administrative support and enhance team effectiveness.🗓️
Providing administrative support to Case Management Coordinators
Assisting with minute taking, room bookings, scheduling, and other administrative needs as required.📂
Conducting regular file audits
Ensuring that Individual Management Files are accurately maintained and relevant documents are properly filed.Skills you'll need
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High level competence in computer systems
Ability to efficiently use scheduling and timetabling software, Microsoft applications, and learn new systems quickly.⏰
Organisational and time management skills
Demonstrated ability to manage time effectively, communicate clearly, and prepare accurate meeting minutes and reports.🔍
Attention to detail
Strong focus on accuracy in data entry and file management, ensuring all information is correctly documented.View more