Navitas30 jobs

International Course Advisor

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The International Course Advisor position at Navitas is all about helping students around the world take the next step in their education journey. This job plays a crucial role in supporting international student recruitment across Australia, ensuring a seamless, student-first experience from enquiry through to enrolment. The team thrives on collaboration and is dedicated to making a real difference in the lives of international learners.

You'll be responsible for

📞

Connecting with future students

Engaging international student enquiries primarily over the phone, email, and web platforms to support their decision-making journey.
📚

Delivering course guidance

Providing accurate and relevant information on programs, entry requirements, visa implications, and support services.
📊

Pipeline management

Managing a portfolio of prospective students using CRM tools, progressing leads through the enrolment funnel.

Key criteria

📞

Sales or customer service experience

Proven experience in international education or high-volume enquiries.

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🗣️

Strong communication skills

Demonstrated ability to build trust and rapport quickly.

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💻

CRM know-how

Experience using Salesforce or similar platforms for lead tracking.

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Meet the team

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4 criteria for this job
Sales or customer service experience
Proven experience in international education or high-volume enquiries.

View

Strong communication skills
Demonstrated ability to build trust and rapport quickly.

View

CRM know-how
Experience using Salesforce or similar platforms for lead tracking.

View

Cultural sensitivity
Understanding of the international student journey and diverse backgrounds.

View

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