Roller8 jobs

IT Engineer

JuniorMid levelFull-timeHybridSydney NSW, AustraliaInformation technologyPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The job is about joining ROLLER as an enthusiastic and tech-savvy IT Engineer, where you will play a vital part in supporting a fast-growing team and the technology that powers global operations. This position is crucial for ensuring internal systems run smoothly and for enabling various teams across the business to thrive. ROLLER values quality, ownership, and a fun work environment, making it a great place for those who are passionate about technology and problem-solving.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🖥️

Acting as the first point of contact for IT support

You will troubleshoot and assist employees with technical issues related to hardware, software, or infrastructure.
📩

Responding to and resolving service desk tickets

Timely and efficient resolution or escalation of service desk tickets will be part of your daily tasks.
📚

Building and updating a knowledge base

Creating a comprehensive knowledge base to reduce repeat issues and empower self-service is essential for this job.

Key criteria

💻

3+ years of IT support experience

Proven experience in a high-growth IT support environment.

View

🔧

Strong troubleshooting skills

Demonstrated ability to solve technical issues effectively.

View

⚙️

Experience with automation tools

Hands-on experience using PowerShell, Python, or TypeScript.

View

View more

A meaningful career starts with a match

View your fit

5 criteria for this job
3+ years of IT support experience
Proven experience in a high-growth IT support environment.

View

Strong troubleshooting skills
Demonstrated ability to solve technical issues effectively.

View

Experience with automation tools
Hands-on experience using PowerShell, Python, or TypeScript.

View

Mobile device management knowledge
Solid understanding of MDM and IT infrastructure.

View

Excellent communication skills
Ability to explain technical issues to non-technical stakeholders.

View

Similar jobs

View all
Palo Alto Networks
Palo Alto Networks
IT Field EngineerMelbourne, VIC · Full-time
Join Palo Alto Networks as an enthusiastic IT Admin/Systems Engineer and be part of a mission-driven team dedicated to protecting our digital way of life. In this foundational job, you will tackle real-world problems while learning from experienced professionals in a collaborative environment. Your contributions will directly impact our infrastructure and help shape the future of cybersecurity.
Amazon
Amazon
IT Support Engineer I, Operations Technology SolutionsRavenhall, VIC · Full-time
The IT Support Engineer at Amazon plays a vital role in maintaining the IT systems that keep our operational sites running smoothly. This job offers an exciting opportunity to work with cutting-edge technology in a collaborative environment that values mentorship and career growth. Team members are encouraged to learn at their own pace and develop their technical skills while supporting a dynamic logistics site.
Amazon
Amazon
Data Center IT Support Engineer, MEL - DCOMelbourne, VIC · Full-time
The Data Centre Technician job offers an exciting opportunity to work in some of the most advanced data centres globally. This position plays a vital role in maintaining and expanding Amazon's computing infrastructure, ensuring reliability and efficiency. The team thrives on collaboration, creativity, and a shared passion for technology, making every day a new adventure.
Amazon
Amazon
Data Center IT Support Engineer, Data Centre OperationsMelbourne, VIC · Full-time
This job is all about diving into the exciting world of Server and Networking Technology at one of the largest data centers globally. As a Data Center Technician, you will play a crucial role in supporting the AWS cloud infrastructure, tackling unique challenges every day. The team thrives on collaboration and innovation, creating an environment where career progression is not just encouraged but celebrated.